Contact Us
Need help? Our support team is ready to assist with questions about your account, deposits and withdrawals, payment methods, technical concerns, or general feedback. Reach us via live chat for fast answers, or send an email for account-related and verification queries. We aim to respond promptly and can guide you through KYC steps, bonus questions, or any platform concerns. If preferred, call our support line and we'll walk you through next steps.
| Department | Contact |
|---|---|
| Customer support | [email protected] |
| General enquiries | [email protected] |
| Affiliate enquiries | [email protected] |
| Phone | +1 647 382 9146 |
| Working hours | 24/7 |
For quick help with withdrawals, payment methods, bonus queries or account-related issues use live chat. For document uploads or detailed verification questions email [email protected]. Our team also handles technical concerns and general feedback by phone or email to ensure smooth access to games and live betting.
Email Support
For detailed requests, account issues, or when you need to send documents, email is the preferred contact method. Please send messages to [email protected] with a clear subject line, a concise description of the issue, and up-to-date contact details. Providing this information up front helps us process your request faster and avoids delays while we verify account or documentation.
Contact Form
Response Time
Support response times: most inquiries are answered within one business day. Quick questions via live chat are usually immediate, while email requests and complex account or payment issues can take longer as they require review and verification. Turnaround for detailed investigations depends on the issue's nature, but we aim to keep you informed at every step.
Feedback
We want to hear from you. Please share feedback, suggestions or ideas to help improve the site and our services. Every message is read by our team and used to refine features, promotions and support so the site works better for Canadian players. Send your thoughts anytime; we review submissions carefully and use them to improve the user experience.